Support

Way2Go! Sports App Support

We're a family-run league — a real person answers.

Signing in

Use the same email you used to register your player on way2gosports.com. We'll email you a 6-digit code — enter it to sign in. If no code arrives in a few minutes, check your spam folder and make sure you used the exact email from your registration. Still stuck? Email us and we'll help match your account.

I don't see my child's team

Teams appear in the app once the league publishes them for your season. Before that, you'll see a "You're in!" screen confirming your registration. Pull down to refresh, or reopen the app, once teams are announced.

Notifications

Turn categories (coach updates, team chat, league alerts) on or off under the Profile tab. You can also manage notifications for the app in your device's Settings app.

Reporting or blocking a message

On iPhone, tap the flag next to a chat message to report it or block the sender; manage your blocks under Profile. On Android, press and hold a message to report it or block the sender; contact support if you need to undo a block. Blocking hides that person's chat messages for you; official coach announcements stay visible.

Deleting your account

Open Profile and tap Delete account. Review the confirmation before continuing. To request deletion without the app, use our account-deletion page. It explains what is removed, what remains, and how to contact us. Deleting an app account does not cancel a league registration or request a refund.