Support
Theme Park Shark Bites Support
Email is the fastest way to reach me. I read every message and usually reply within 2 business days. Reports of harmful content are handled within 24 hours.
Common questions
Do I need an account?
No. You can browse, search and save food without signing up. An account keeps your saves and reviews with you if you change phones.
How do I edit or delete my review?
Open the food's page and find your review. From there you can edit it or delete it. New reviews and photos are checked before they go public, so a fresh review can take a little while to appear.
How do I delete my account?
Open You tab > Account > Delete account. It needs an internet connection. When it finishes, your account, profile, saves, reviews, photos and food reports are removed. If the request gets interrupted, open the same screen to continue it. You can also email me and I will delete it for you. Details are in the Privacy Policy.
I saw a review or photo that shouldn't be there.
Tap the menu on that review or photo and choose Report, then pick a reason. Reports are reviewed within 24 hours. You can also block the reviewer from the same menu so you never see their reviews again (unblock any time in Review safety).
A price, menu or allergen detail is wrong.
Open the food, tap "Report a problem", pick what's wrong and add a note. Menu fixes are checked before they change. Community reports never change allergen information, so always confirm allergens with the restaurant team before you order.
Why does the app ask for my location?
Only to find the park you're in and sort food near you when you tap the location button. Your location stays on your phone and is never sent with reviews, reports or saves. You can pick a park by hand and skip location entirely.
What is the Shark Score?
It's my score from my own Shark Bites video review of that food, from 1 to 10. It sits next to the fan rating so you can compare my take with what other fans think.
How fresh are the prices?
Each price shows when it was last checked. Parks change menus and prices often, so treat older prices as a guide and check at the counter.
Is this an official Disney or Universal app?
No. Theme Park Shark Bites is an independent fan guide. It is not affiliated with, endorsed by, or sponsored by The Walt Disney Company, Universal Destinations & Experiences or NBCUniversal. To order food or make reservations, use the parks' official apps.
Something else?
Email support@themeparkshark.com with your device model, iOS version and a screenshot if it helps.
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